Thank you for shopping at zoisit.shop! To ensure that you understand our delivery process and service scope, please read the following shipping policy in detail.
- Processing time (Order Processing)
All orders will be processed and shipped within 1-3 business days (excluding weekends and statutory holidays).
Individual customized products or peak periods may require additional processing time, which we will inform you by email.
Once shipped, you will receive a confirmation email with a tracking number. - Domestic Shipping in the United States (Domestic Shipping)
Standard delivery time is 3-7 business days, depending on the region.
We work with the following logistics companies to complete delivery services:
UPS
FedEx
USPS (United States Postal Service)
High-value items may require a signature to confirm receipt. - International Shipping (International Shipping)
We support delivery in most countries and regions around the world, including but not limited to: Canada, the United Kingdom, Germany, Australia, Japan, Singapore, Hong Kong, etc.
Delivery time (estimated):
Standard international shipping: 7-15 business days
Fast international shipping (some areas): 3-7 business days
The specific arrival time depends on the destination, customs clearance speed and local logistics conditions.
Cooperating logistics companies:
DHL Express
FedEx International
UPS Worldwide Saver
IV. Import and export and customs standards
All international orders are subject to US export regulations and import regulations of the destination country.
We provide standard commercial invoices and packing lists to assist with customs clearance.
If your country/region prohibits the import of certain types of textiles or clothing, please consult your local customs before placing an order.
V. Duties and Taxes
Orders within the United States: All taxes and fees are included in the order amount and no additional payment is required.
International orders: The customs of the destination country may charge import duties, taxes or handling fees. These fees are borne by the recipient and are not controlled or collected in advance by us.
If the package is refused or returned due to unpaid duties, the shipping and customs fees will be deducted from the refund.